Cancellation, Return and Refund Policy
Buyers may cancel purchases at any me before shipment. Once shipped, purchases will be subject to return process rather than cancellation process.
Buyers may request for return of purchased items at any me within 7 days from the date of receipt.
With respect to return-related matters, relevant laws and regulations shall prevail over the terms and conditions suggested by sellers.
Return costs (standard shipping cost) shall be borne by the party attributable to the return request, such as:
- - the buyer, where the return is due to his/her change of mind; and
- - the seller, where the return is due to the defects in the item, or delivery of the wrong or different item
Will offer a replacement or refund of the damaged or incorrect product(s), or arrange for the re-delivery,
collection and/or return of the incorrect product(s).
For overseas purchases, return attributable to the buyer may not be practically possible due to high return costs. We or sellers take no responsibility and assume no liability for such cases.
Upon completion of the cancellation or the return process, the Company shall refund the purchase by
immediately canceling the credit card transaction authorization in the case of payment by credit card or Cheque or by depositing the amount paid by the buyer account.
Please contact us within 7 days of your delivery date at firstname.lastname@example.org or fill up return form
Please contact Manufacturer / Local Supplier for warranty,service and product matters.
Note: We ask that all returned products are not used or expired, and in the original box and/or packaging. We reserves the right, but has no obligation to, inspect the returned product and to determine whether the product was righully returned in accordance with this paragraph. Where We exercises its right to inspect the Product, Our decision in respect of such returned products shall be deemed final and binding on you.